However, the express shipments are guaranteed, and the delivery time is indicated when choosing the means of transport from your cart.Ī product that I recently saw on the site is no longer visible at all on the site.
Standard shipments do not guarantee delivery on a specific date, the displayed time is therefore approximate.
This Internet communication protocol protects the integrity and confidentiality of your data when transferring information between your computer and the website.Ĭan you guarantee delivery on a specific date? We use the HTTPS (Hypertext Transfer Protocol Secure) protocol. Is the payment transaction on Bigwax secure? All orders are processed as quickly as possible. If it is placed after 1 PM (time in Paris, France), your order will be sent the next working day.Ĭan I place an order now for despatch at a later date? If your order is placed before 1 PM (time in Paris, France), your order will be processed and sent the same day. If you have not received it, look at your spam folder If necessary, send us a message at your order is shipped, you will receive a confirmation email again with your tracking number. How do I know if my order is being processed?Ī confirmation email will be sent to you once your payment has been confirmed. Please do not hesitate to contact us in order to find out how to obtain the products that are not available for purchase in your territory. We ship worldwide, however some products may have territorial restrictions.